In this article you will find complete instructions on how to access Counter and set up different types of user profiles.
Log in to Counter Workspace using your Email address and Password.
If you do not remember your Password, click here to change it. 🔗
To protect sensitive information in Counter we advise that different log in details are created for different levels of access. This can be done by creating different users.
Setting up Counter Users
When logged in as an Admin, you have access to the Members Set Up tab (Hands icon on the left side --> Members) where you can manage the users for your account.
To protect sensitive information in Counter we advise that different log in details are created for different levels of access. You can do that by creating different users.
When creating personalised log in details, make sure to select the right Permissions to each email address.
A few things to keep in mind :
- Admin profile has access to Members Permissions menu, so make sure that only 1 or 2 people in your property have full access, give the rest different levels of access.
- Make sure to keep track of the user names in your Counter account and regularly deactivate unused users/ keep track of new ones being created.
Unable to log in?
- Please let us know that through email at support@hostelworld.com and write on subject "Counter login issues"