Setting Up Your Hostelworld Account
Get your property ready to go live
Welcome to Hostelworld! 🎉
This guide is for properties joining Hostelworld.
This guide walks you through every step to set up your account and get your property live and ready to receive bookings.
Step 1: Check Your Email
We’ve sent you an email with your Hostelworld Inbox login details.
If you can’t find it, check your spam or promotions folder. If it still hasn't arrived after a few minutes, contact us at support@hostelworld.com.
Step 2: Log In
Go to 👉 inbox.hostelworld.com and log in using the details from your email.
Step 3: Review and Accept Your Contract
Before you can continue, make sure to review and accept your Hostelworld contract in your Inbox.
Step 4: Complete Your Profile
Once your contract is accepted, complete your property profile so guests can find and book you. Add the following essential details:
💡 Tip: Complete your profile as soon as possible — the sooner it’s done, the sooner you’ll appear online and start receiving bookings!

Step 5: Let Us Know You’re Ready!
Once you’ve completed and reviewed your profile, notify our team by contacting us via the Answer Bot in your Hostelworld Inbox or by emailing support@hostelworld.com.
We’ll review your details, finalise your listing, and get your property live on Hostelworld. This typically takes 1-2 business days. 🌍
Need Help?
If you need assistance at any point, you can reach us through:
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💬 The Answer Bot in your Hostelworld Inbox
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📧 Email: support@hostelworld.com