--- title: Setting Up Your Hostelworld Account description: "Step-by-step guide for new Hostelworld properties: learn how to set up your account, accept the contract, and get your hostel ready for bookings." --- [Skip to content](https://support.hostelworld.com/knowledge/completing-your-hostelworld-account#main-content) - [English](https://support.hostelworld.com/knowledge/completing-your-hostelworld-account) - [Español](https://support.hostelworld.com/es/knowledge/configurando-tu-cuenta-de-hostelworld) - [Italiano](https://support.hostelworld.com/it/knowledge/completing-your-hostelworld-account) - [Português - Portugal](https://support.hostelworld.com/pt-pt/knowledge/completing-your-hostelworld-account) English Show submenu for translations ![Hostelworld](https://support.hostelworld.com/hs-fs/hubfs/HW_Horizontal%20tagline%20orange%20.png?width=432&height=96&name=HW_Horizontal%20tagline%20orange%20.png) Open main navigation Close main navigation - - [English](https://support.hostelworld.com/knowledge/completing-your-hostelworld-account) - [Español](https://support.hostelworld.com/es/knowledge/configurando-tu-cuenta-de-hostelworld) - [Italiano](https://support.hostelworld.com/it/knowledge/completing-your-hostelworld-account) - [Português - Portugal](https://support.hostelworld.com/pt-pt/knowledge/completing-your-hostelworld-account) English Show submenu for translations - hostelworld.com hostelworld.com Hello! 👋 How can we help you today? - There are no suggestions because the search field is empty. 1. [Help Center](https://support.hostelworld.com/knowledge?hsLang=en) 2. [⚙️ Setting Up Your Hostelworld Profile](https://support.hostelworld.com/knowledge/%EF%B8%8F-setting-up-your-hostelworld-profile?hsLang=en) 3. [🧭 Start Here](https://support.hostelworld.com/knowledge/%EF%B8%8F-setting-up-your-hostelworld-profile?hsLang=en#start-here) # Setting Up Your Hostelworld Account ## Get your property ready to go live #### Welcome to Hostelworld! 🎉 This guide is for properties joining Hostelworld. This guide walks you through every step to set up your account and get your property live and ready to receive bookings. ### **Step 1: Check Your Email** We’ve sent you an email with your **Hostelworld Inbox login details**. If you can’t find it, check your spam or promotions folder. If it still hasn't arrived after a few minutes, contact us at support@hostelworld.com. --- ### **Step 2: Log In** Go to 👉 [inbox.hostelworld.com](https://inbox.hostelworld.com) and log in using the details from your email. --- ### **Step 3: Review and Accept Your Contract** Before you can continue, make sure to **review and accept your Hostelworld contract** in your Inbox. --- ### **Step 4: Complete Your Profile** Once your contract is accepted, complete your property profile so guests can find and book you. Add the following essential details: - [🛏️ **Rooms & Rates**](https://support.hostelworld.com/knowledge/create-your-room-types-and-set-rates?hsLang=en) - [🖼️ **Photos of your property**](https://support.hostelworld.com/knowledge/add-photos-to-your-profile?hsLang=en) - [📜 **Policies and Terms & Conditions**](https://support.hostelworld.com/knowledge/updating-your-propertys-cancellation-policy-on-hostelworld-a-step-by-step-guide?hsLang=en) 💡 **Tip:** Complete your profile as soon as possible — the sooner it’s done, the sooner you’ll appear online and start receiving bookings! ![](https://play.vidyard.com/EcJgnq7B7vaoBpDP4eVxLU.jpg)   ### **Step 5: Let Us Know You’re Ready!** Once you’ve completed and reviewed your profile, notify our team by contacting us via the Answer Bot in your Hostelworld Inbox or by emailing support@hostelworld.com. We’ll review your details, finalise your listing, and get your property live on Hostelworld. This typically takes 1-2 business days. 🌍 --- ### **Need Help?** If you need assistance at any point, you can reach us through: - 💬 The **Answer Bot** in your Hostelworld Inbox - 📧 Email: support@hostelworld.com     - [⚙️ Setting Up Your Hostelworld Profile](https://support.hostelworld.com/knowledge/%EF%B8%8F-setting-up-your-hostelworld-profile?hsLang=en#main-content) - [🧭 Start Here](https://support.hostelworld.com/knowledge/%EF%B8%8F-setting-up-your-hostelworld-profile?hsLang=en#start-here) - [🏠 Add Your Rooms and Rates](https://support.hostelworld.com/knowledge/%EF%B8%8F-setting-up-your-hostelworld-profile?hsLang=en#add-your-rooms-and-rates) - [⚙️ Update Your Property Details](https://support.hostelworld.com/knowledge/%EF%B8%8F-setting-up-your-hostelworld-profile?hsLang=en#%EF%B8%8F-update-your-property-details) - [📅 Policies and Profile Info](https://support.hostelworld.com/knowledge/%EF%B8%8F-setting-up-your-hostelworld-profile?hsLang=en#policies-and-profile-info) - [🚀 Get Ready for Busy Times](https://support.hostelworld.com/knowledge/%EF%B8%8F-setting-up-your-hostelworld-profile?hsLang=en#get-ready-for-busy-times) - [💡 Promotional Tools and Services](https://support.hostelworld.com/knowledge/promotional-tools-and-services?hsLang=en#main-content) - [🎯 Promotions](https://support.hostelworld.com/knowledge/promotional-tools-and-services?hsLang=en#promotions) - [🚀 Elevate](https://support.hostelworld.com/knowledge/promotional-tools-and-services?hsLang=en#elevate) - [💬 Property Chat](https://support.hostelworld.com/knowledge/promotional-tools-and-services?hsLang=en#property-chat) - [🤝 Linkups](https://support.hostelworld.com/knowledge/promotional-tools-and-services?hsLang=en#linkups) - [🌟Featured Listing](https://support.hostelworld.com/knowledge/promotional-tools-and-services?hsLang=en#featured-listing) - [💳 PayNow](https://support.hostelworld.com/knowledge/promotional-tools-and-services?hsLang=en#paynow) - [📊 NCS (Net Competitive Score)](https://support.hostelworld.com/knowledge/promotional-tools-and-services?hsLang=en#ncs-net-competitive-score) - [💰 Rates & Availability](https://support.hostelworld.com/knowledge/rates-availability?hsLang=en#main-content) - [📊 Understanding Rates](https://support.hostelworld.com/knowledge/rates-availability?hsLang=en#understanding-rates) - [💸 Non-Refundable & Flexible Rates](https://support.hostelworld.com/knowledge/rates-availability?hsLang=en#non-refundable-flexible-rates) - [🥐 Bed & Breakfast Rate](https://support.hostelworld.com/knowledge/rates-availability?hsLang=en#bed-breakfast-rate) - [🗓 Availability & Restrictions](https://support.hostelworld.com/knowledge/rates-availability?hsLang=en#availability-restrictions) - [🛏 Room Setup](https://support.hostelworld.com/knowledge/rates-availability?hsLang=en#room-setup) - [🔗 Channel Manager](https://support.hostelworld.com/knowledge/rates-availability?hsLang=en#channel-manager-1) - [New! 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