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title: New! Video Tutorials 🎬 | Help Center
description: Content created to help navigate your Hostelworld Inbox. 🔜(More content coming)
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1. [Help Center](https://support.hostelworld.com/knowledge)
2. [New! Video Tutorials 🎬](https://support.hostelworld.com/knowledge/new-video-tutorials)

# New! Video Tutorials 🎬

 Content created to help navigate your Hostelworld Inbox. 🔜(More content coming)

## Rates & Availability

- [📽️ Video Tutorials 🎬 - How to Delete Rates](https://support.hostelworld.com/knowledge/-video-tutorials-how-to-delete-rates)
- [📽️ Video Tutorial 🎬 - Add Non-refundable (NRR) rates for properties using Hostelworld Inbox](https://support.hostelworld.com/knowledge/how-to-add-non-refundable-nrr-rates-for-properties-using-hostelworld-inbox)
- [📽️ Video Tutorial 🎬- How to add Bed & Breakfast (BB) rate to Hostelworld - Inbox only properties](https://support.hostelworld.com/knowledge/-video-tutorial-how-to-add-bed-breakfast-bb-rate-to-hostelworld-inbox-only-properties-)
- [📽️ Video Tutorial 🎬- How to add Bed & Breakfast (BB) rate to Hostelworld - while connected to a Channel Manager](https://support.hostelworld.com/knowledge/-video-tutorial-how-to-add-bed-breakfast-bb-rate-to-hostelworld-while-connected-to-a-channel-manager)
- [📽️ Video Tutorial 🎬- How to update Rates In your Hostelworld Inbox](https://support.hostelworld.com/knowledge/-video-tutorial-how-to-update-rates-in-your-hostelworld-inbox)
- [📽️ Video Tutorial 🎬 - How to use the Stop Sell Functionality in Hostelworld Inbox](https://support.hostelworld.com/knowledge/-video-tutorial-how-to-use-the-stop-sell-functionality-in-hostelworld-inbox)
- [📽️ Video Tutorial 🎬- Updating Min/ Max stay restriction](https://support.hostelworld.com/knowledge/video-tutorial-updating-min/-max-stay-restriction)
- [📽️ Video Tutorial 🎬- How to add a new room](https://support.hostelworld.com/knowledge/video-tutorial-how-to-add-a-new-room)
- [📽️ Video Tutorial 🎬- How to create promotions](https://support.hostelworld.com/knowledge/how-to-create-promotions)
- [📽️ Video Tutorial 🎬- How to add Non Refundable Rates (NRR) if you use a Channel Manager](https://support.hostelworld.com/knowledge/video-tutorial-how-to-add-non-refundable-rates-nrr-if-you-use-a-channel-manager)

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## Account & User Management

- [📽️ Video Tutorials 🎬 - How to Change Your Terms and Conditions](https://support.hostelworld.com/knowledge/-video-tutorial-how-to-change-your-terms-and-conditions)

## Property Setup & User Management

- [📽️ Video Tutorials 🎬 - How to Add Images to Individual Rooms](https://support.hostelworld.com/knowledge/-video-tutorials-how-to-add-images-to-individual-rooms)
- [📽️ Video Tutorial 🎬- How to add Taxes to your property](https://support.hostelworld.com/knowledge/video-tutorial-how-to-add-taxes-to-your-property)
- [📽️ Video Tutorial 🎬- How to find your Hostelworld Contract](https://support.hostelworld.com/knowledge/video-tutorial-how-to-find-your-hostelworld-contract)
- [📽️ Video Tutorial 🎬- How to edit/ add users](https://support.hostelworld.com/knowledge/video-tutorial-how-to-edit/-add-users)
- [📽️ Video Tutorial 🎬- How to update your contact details](https://support.hostelworld.com/knowledge/video-tutorial-how-to-update-your-contact-details)
- [📽️ Video Tutorial 🎬- How to update your microsite content](https://support.hostelworld.com/knowledge/video-tutorial-)

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## LINKUPS

- [📽️ Video Tutorial 🎬- Linkups](https://support.hostelworld.com/knowledge/video-tutorial-linkups)

## Bookings

- [📽️ Video Tutorial 🎬 - How to search/ display bookings](https://support.hostelworld.com/knowledge/video-tutorial-1)

## Elevate

- [📽️ Video Tutorial 🎬 – How to Activate Elevate](https://support.hostelworld.com/knowledge/-video-tutorial-how-to-activate-elevate)

- [⚙️ Setting Up Your Hostelworld Profile](https://support.hostelworld.com/knowledge/%EF%B8%8F-setting-up-your-hostelworld-profile#main-content)

    - [🧭 Start Here](https://support.hostelworld.com/knowledge/%EF%B8%8F-setting-up-your-hostelworld-profile#start-here)
    - [🏠 Add Your Rooms and Rates](https://support.hostelworld.com/knowledge/%EF%B8%8F-setting-up-your-hostelworld-profile#add-your-rooms-and-rates)
    - [⚙️ Update Your Property Details](https://support.hostelworld.com/knowledge/%EF%B8%8F-setting-up-your-hostelworld-profile#️-update-your-property-details)
    - [📅 Policies and Profile Info](https://support.hostelworld.com/knowledge/%EF%B8%8F-setting-up-your-hostelworld-profile#policies-and-profile-info)
    - [🚀 Get Ready for Busy Times](https://support.hostelworld.com/knowledge/%EF%B8%8F-setting-up-your-hostelworld-profile#get-ready-for-busy-times)
- [💡 Promotional Tools and Services](https://support.hostelworld.com/knowledge/promotional-tools-and-services#main-content)

    - [🎯 Promotions](https://support.hostelworld.com/knowledge/promotional-tools-and-services#promotions)
    - [🚀 Elevate](https://support.hostelworld.com/knowledge/promotional-tools-and-services#elevate)
    - [💬 Property Chat](https://support.hostelworld.com/knowledge/promotional-tools-and-services#property-chat)
    - [🤝 Linkups](https://support.hostelworld.com/knowledge/promotional-tools-and-services#linkups)
    - [🌟Featured Listing](https://support.hostelworld.com/knowledge/promotional-tools-and-services#featured-listing)
    - [💳 PayNow](https://support.hostelworld.com/knowledge/promotional-tools-and-services#paynow)
    - [📊 NCS (Net Competitive Score)](https://support.hostelworld.com/knowledge/promotional-tools-and-services#ncs-net-competitive-score)
- [💰 Rates & Availability](https://support.hostelworld.com/knowledge/rates-availability#main-content)

    - [📊 Understanding Rates](https://support.hostelworld.com/knowledge/rates-availability#understanding-rates)
    - [💸 Non-Refundable & Flexible Rates](https://support.hostelworld.com/knowledge/rates-availability#non-refundable-flexible-rates)
    - [🥐 Bed & Breakfast Rate](https://support.hostelworld.com/knowledge/rates-availability#bed-breakfast-rate)
    - [🗓 Availability & Restrictions](https://support.hostelworld.com/knowledge/rates-availability#availability-restrictions)
    - [🛏 Room Setup](https://support.hostelworld.com/knowledge/rates-availability#room-setup)
    - [🔗 Channel Manager](https://support.hostelworld.com/knowledge/rates-availability#channel-manager-1)
- [New! Video Tutorials 🎬](https://support.hostelworld.com/knowledge/new-video-tutorials#main-content)

    - [Rates & Availability](https://support.hostelworld.com/knowledge/new-video-tutorials#rates-availability)
    - [Account & User Management](https://support.hostelworld.com/knowledge/new-video-tutorials#account-user-management)
    - [Property Setup & User Management](https://support.hostelworld.com/knowledge/new-video-tutorials#property-setup-user-management)
    - [LINKUPS](https://support.hostelworld.com/knowledge/new-video-tutorials#linkups)
    - [Bookings](https://support.hostelworld.com/knowledge/new-video-tutorials#bookings)
    - [Elevate](https://support.hostelworld.com/knowledge/new-video-tutorials#elevate)
- [🏆 Hostelworld HOSCARs](https://support.hostelworld.com/knowledge/hostelworld-hoscars#main-content)

    - [🎓What Are the HOSCARs?](https://support.hostelworld.com/knowledge/hostelworld-hoscars#what-are-the-hoscars)
    - [📂 Categories](https://support.hostelworld.com/knowledge/hostelworld-hoscars#categories)
    - [🏆 HOSCARs 2026](https://support.hostelworld.com/knowledge/hostelworld-hoscars#hoscars-2026)
- [Frequently Asked Questions](https://support.hostelworld.com/knowledge/frequently-asked-questions#main-content)

    - [How to Contact Hostelworld](https://support.hostelworld.com/knowledge/frequently-asked-questions#how-to-contact-hostelworld)
    - [How to log into my property Hostelworld Inbox](https://support.hostelworld.com/knowledge/frequently-asked-questions#how-to-log-into-my-property-hostelworld-inbox)
    - [Most Frequently Asked Questions](https://support.hostelworld.com/knowledge/frequently-asked-questions#most-frequently-asked-questions)
    - [Keeping your business safe online](https://support.hostelworld.com/knowledge/frequently-asked-questions#keeping-your-business-safe-online)
    - [Second Amendment](https://support.hostelworld.com/knowledge/frequently-asked-questions#second-amendment)
- [Bookings](https://support.hostelworld.com/knowledge/bookings#main-content)

    - [Overbookings](https://support.hostelworld.com/knowledge/bookings#overbookings)
    - [View & Collect Bookings using Hostelworld Inbox](https://support.hostelworld.com/knowledge/bookings#view-collect-bookings-using-hostelworld-inbox)
    - [No shows and Cancellations](https://support.hostelworld.com/knowledge/bookings#no-shows-and-cancellations)
    - [Hostelworld Group Bookings](https://support.hostelworld.com/knowledge/bookings#hostelworld-group-bookings)
    - [Reports & Statistics](https://support.hostelworld.com/knowledge/bookings#reports-statistics)
    - [Taxes](https://support.hostelworld.com/knowledge/bookings#taxes)
- [Sustainability](https://support.hostelworld.com/knowledge/sustainability#main-content)

    - [Staircase to Sustainability (S2S)](https://support.hostelworld.com/knowledge/sustainability#staircase-to-sustainability-s2s)
    - [Sustainability Levels (S2S)](https://support.hostelworld.com/knowledge/sustainability#sustainability-levels-s2s)
    - [Sustainable Management Pillar](https://support.hostelworld.com/knowledge/sustainability#sustainable-management-pillar)
    - [Socio Economic Pillar](https://support.hostelworld.com/knowledge/sustainability#socio-economic-pillar)
    - [Environment Impacts Pillar](https://support.hostelworld.com/knowledge/sustainability#environment-impacts-pillar)
    - [Commit to becoming a more sustainable hostel with the Global Tourism Plastics Initiative (GTPI)](https://support.hostelworld.com/knowledge/sustainability#commit-to-becoming-a-more-sustainable-hostel-with-the-global-tourism-plastics-initiative-gtpi)
- [Online Content](https://support.hostelworld.com/knowledge/online-content#main-content)

    - [Updating my property description](https://support.hostelworld.com/knowledge/online-content#updating-my-property-description)
    - [Images and Video content](https://support.hostelworld.com/knowledge/online-content#images-and-video-content)
- [Payment Details](https://support.hostelworld.com/knowledge/payment-details#main-content)

    - [Credit Card Information](https://support.hostelworld.com/knowledge/payment-details#credit-card-information)
- [PayNow](https://support.hostelworld.com/knowledge/paynow)
- [Reviews](https://support.hostelworld.com/knowledge/reviews#main-content)

    - [Reviews FAQ](https://support.hostelworld.com/knowledge/reviews#reviews-faq)
    - [How to manage negative reviews](https://support.hostelworld.com/knowledge/reviews#how-to-manage-negative-reviews)
- [Campaigns](https://support.hostelworld.com/knowledge/campaigns#main-content)

    - [Set up Campaigns](https://support.hostelworld.com/knowledge/campaigns#set-up-campaigns)
    - [Black Friday Terms & Conditions](https://support.hostelworld.com/knowledge/campaigns#black-friday-terms-conditions)
- [Channel Manager](https://support.hostelworld.com/knowledge/channel-manager)
- [EU Tax Information](https://support.hostelworld.com/knowledge/eu-tax-information#main-content)

    - [DAC7](https://support.hostelworld.com/knowledge/eu-tax-information#dac7)
- [Non-EU Tax Information](https://support.hostelworld.com/knowledge/non-eu-tax-information#main-content)

    - [Australia (SERR)](https://support.hostelworld.com/knowledge/non-eu-tax-information#australia-serr)
    - [Canada, New Zealand & United Kingdom (MRDP)](https://support.hostelworld.com/knowledge/non-eu-tax-information#canada-new-zealand-united-kingdom-mrdp)

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