---
title: ⚙️ Setting Up Your Hostelworld Profile | Help Center
description: "Welcome to Hostelworld! 🎉 \nThese links will guide you through everything you need to set up your profile and start receiving bookings fast."
---

[Skip to content](https://support.hostelworld.com/knowledge/️-setting-up-your-hostelworld-profile#main-content)

- [English](https://support.hostelworld.com/knowledge/️-setting-up-your-hostelworld-profile)
- [Deutsch](https://support.hostelworld.com/de/knowledge/️-profil-auf-hostelworld-einrichten)
- [Español](https://support.hostelworld.com/es/knowledge/️-configura-tu-perfil-en-hostelworld)
- [Français](https://support.hostelworld.com/fr/knowledge/️-configurer-votre-profil-hostelworld)
- [Hrvatski](https://support.hostelworld.com/hr/knowledge/️-postavljanje-vašeg-hostelworld-profila)
- [Italiano](https://support.hostelworld.com/it/knowledge/️-configurare-il-tuo-profilo-hostelworld)
- [Português - Portugal](https://support.hostelworld.com/pt-pt/knowledge/️-configurando-seu-perfil-no-hostelworld)
- [Русский](https://support.hostelworld.com/ru/knowledge/️-настройка-вашего-профиля-на-hostelworld)
- [ไทย](https://support.hostelworld.com/th/knowledge/️-การตั้งค่าโปรไฟล์-hostelworld-ของคุณ)
- [日本語](https://support.hostelworld.com/ja/knowledge/️-hostelworldプロフィールの設定)
- [简体中文](https://support.hostelworld.com/zh-cn/knowledge/️-设置您的hostelworld个人资料)

English

Show submenu for translations

![Hostelworld](https://support.hostelworld.com/hs-fs/hubfs/HW_Horizontal%20tagline%20orange%20.png?width=432&height=96&name=HW_Horizontal%20tagline%20orange%20.png)

Open main navigation

Close main navigation

- - [English](https://support.hostelworld.com/knowledge/️-setting-up-your-hostelworld-profile)
    - [Deutsch](https://support.hostelworld.com/de/knowledge/️-profil-auf-hostelworld-einrichten)
    - [Español](https://support.hostelworld.com/es/knowledge/️-configura-tu-perfil-en-hostelworld)
    - [Français](https://support.hostelworld.com/fr/knowledge/️-configurer-votre-profil-hostelworld)
    - [Hrvatski](https://support.hostelworld.com/hr/knowledge/️-postavljanje-vašeg-hostelworld-profila)
    - [Italiano](https://support.hostelworld.com/it/knowledge/️-configurare-il-tuo-profilo-hostelworld)
    - [Português - Portugal](https://support.hostelworld.com/pt-pt/knowledge/️-configurando-seu-perfil-no-hostelworld)
    - [Русский](https://support.hostelworld.com/ru/knowledge/️-настройка-вашего-профиля-на-hostelworld)
    - [ไทย](https://support.hostelworld.com/th/knowledge/️-การตั้งค่าโปรไฟล์-hostelworld-ของคุณ)
    - [日本語](https://support.hostelworld.com/ja/knowledge/️-hostelworldプロフィールの設定)
    - [简体中文](https://support.hostelworld.com/zh-cn/knowledge/️-设置您的hostelworld个人资料)

  English
  
  Show submenu for translations
- hostelworld.com

 hostelworld.com

 Hello! 👋 How can we help you today?

- There are no suggestions because the search field is empty.

1. [Help Center](https://support.hostelworld.com/knowledge)
2. [⚙️ Setting Up Your Hostelworld Profile](https://support.hostelworld.com/knowledge/%EF%B8%8F-setting-up-your-hostelworld-profile)

# ⚙️ Setting Up Your Hostelworld Profile

 Welcome to Hostelworld! 🎉 These links will guide you through everything you need to set up your profile and start receiving bookings fast.

## 🧭 Start Here

- [Setting Up Your Hostelworld Account](https://support.hostelworld.com/knowledge/completing-your-hostelworld-account)

## 🏠 Add Your Rooms and Rates

- [Create Your Room Types and Set Your Rates](https://support.hostelworld.com/knowledge/create-your-room-types-and-set-rates)
- [🌐 Connecting through a Channel Manager](https://support.hostelworld.com/knowledge/connecting-through-a-channel-manager)

## ⚙️ Update Your Property Details

- [How to Add Text About Your Property](https://support.hostelworld.com/knowledge/property-information-please-add-text-about-your-property)
- [Add Photos to Your Profile](https://support.hostelworld.com/knowledge/add-photos-to-your-profile)
- [How to Set Up Your Property & Update Your Availability on Hostelworld](https://support.hostelworld.com/knowledge/property-set-up-update-your-availability)
- [Complete the Tax Section](https://support.hostelworld.com/knowledge/complete-the-tax-section)
- [📝 Your House Rules & Conditions](https://support.hostelworld.com/knowledge/your-house-rules-conditions)

## 📅 Policies and Profile Info

- [📽️Video Tutorial🎬- How to Update your Release Period](https://support.hostelworld.com/knowledge/-)
- [Updating Your Property’s Cancellation Policy and Terms & Conditions on Hostelworld](https://support.hostelworld.com/knowledge/updating-your-propertys-cancellation-policy-on-hostelworld-a-step-by-step-guide)
- [How to change or reset my Hostelworld Inbox Password?](https://support.hostelworld.com/knowledge/how-to-change-or-reset-my-hostelworld-inbox-password)
- [Listing my property on Hostelworld, what documents are required?](https://support.hostelworld.com/knowledge/what-documents-are-required-for-listing-my-property-on-hostelworld)

## 🚀 Get Ready for Busy Times

- [How to Set Up Your Property for High-Demand Dates (e.g., New Year, Carnival)](https://support.hostelworld.com/knowledge/how-to-set-up-your-property-for-high-demand-dates-e.g.-new-year-carnival)

- [⚙️ Setting Up Your Hostelworld Profile](https://support.hostelworld.com/knowledge/️-setting-up-your-hostelworld-profile#main-content)

    - [🧭 Start Here](https://support.hostelworld.com/knowledge/%EF%B8%8F-setting-up-your-hostelworld-profile#start-here)
    - [🏠 Add Your Rooms and Rates](https://support.hostelworld.com/knowledge/%EF%B8%8F-setting-up-your-hostelworld-profile#add-your-rooms-and-rates)
    - [⚙️ Update Your Property Details](https://support.hostelworld.com/knowledge/%EF%B8%8F-setting-up-your-hostelworld-profile#️-update-your-property-details)
    - [📅 Policies and Profile Info](https://support.hostelworld.com/knowledge/%EF%B8%8F-setting-up-your-hostelworld-profile#policies-and-profile-info)
    - [🚀 Get Ready for Busy Times](https://support.hostelworld.com/knowledge/%EF%B8%8F-setting-up-your-hostelworld-profile#get-ready-for-busy-times)
- [💡 Promotional Tools and Services](https://support.hostelworld.com/knowledge/promotional-tools-and-services#main-content)

    - [🎯 Promotions](https://support.hostelworld.com/knowledge/promotional-tools-and-services#promotions)
    - [🚀 Elevate](https://support.hostelworld.com/knowledge/promotional-tools-and-services#elevate)
    - [💬 Property Chat](https://support.hostelworld.com/knowledge/promotional-tools-and-services#property-chat)
    - [🤝 Linkups](https://support.hostelworld.com/knowledge/promotional-tools-and-services#linkups)
    - [🌟Featured Listing](https://support.hostelworld.com/knowledge/promotional-tools-and-services#featured-listing)
    - [💳 PayNow](https://support.hostelworld.com/knowledge/promotional-tools-and-services#paynow)
    - [📊 NCS (Net Competitive Score)](https://support.hostelworld.com/knowledge/promotional-tools-and-services#ncs-net-competitive-score)
- [💰 Rates & Availability](https://support.hostelworld.com/knowledge/rates-availability#main-content)

    - [📊 Understanding Rates](https://support.hostelworld.com/knowledge/rates-availability#understanding-rates)
    - [💸 Non-Refundable & Flexible Rates](https://support.hostelworld.com/knowledge/rates-availability#non-refundable-flexible-rates)
    - [🥐 Bed & Breakfast Rate](https://support.hostelworld.com/knowledge/rates-availability#bed-breakfast-rate)
    - [🗓 Availability & Restrictions](https://support.hostelworld.com/knowledge/rates-availability#availability-restrictions)
    - [🛏 Room Setup](https://support.hostelworld.com/knowledge/rates-availability#room-setup)
    - [🔗 Channel Manager](https://support.hostelworld.com/knowledge/rates-availability#channel-manager-1)
- [New! Video Tutorials 🎬](https://support.hostelworld.com/knowledge/new-video-tutorials#main-content)

    - [Rates & Availability](https://support.hostelworld.com/knowledge/new-video-tutorials#rates-availability)
    - [Account & User Management](https://support.hostelworld.com/knowledge/new-video-tutorials#account-user-management)
    - [Property Setup & User Management](https://support.hostelworld.com/knowledge/new-video-tutorials#property-setup-user-management)
    - [LINKUPS](https://support.hostelworld.com/knowledge/new-video-tutorials#linkups)
    - [Bookings](https://support.hostelworld.com/knowledge/new-video-tutorials#bookings)
    - [Elevate](https://support.hostelworld.com/knowledge/new-video-tutorials#elevate)
- [🏆 Hostelworld HOSCARs](https://support.hostelworld.com/knowledge/hostelworld-hoscars#main-content)

    - [🎓What Are the HOSCARs?](https://support.hostelworld.com/knowledge/hostelworld-hoscars#what-are-the-hoscars)
    - [📂 Categories](https://support.hostelworld.com/knowledge/hostelworld-hoscars#categories)
    - [🏆 HOSCARs 2026](https://support.hostelworld.com/knowledge/hostelworld-hoscars#hoscars-2026)
- [Frequently Asked Questions](https://support.hostelworld.com/knowledge/frequently-asked-questions#main-content)

    - [How to Contact Hostelworld](https://support.hostelworld.com/knowledge/frequently-asked-questions#how-to-contact-hostelworld)
    - [How to log into my property Hostelworld Inbox](https://support.hostelworld.com/knowledge/frequently-asked-questions#how-to-log-into-my-property-hostelworld-inbox)
    - [Most Frequently Asked Questions](https://support.hostelworld.com/knowledge/frequently-asked-questions#most-frequently-asked-questions)
    - [Keeping your business safe online](https://support.hostelworld.com/knowledge/frequently-asked-questions#keeping-your-business-safe-online)
    - [Second Amendment](https://support.hostelworld.com/knowledge/frequently-asked-questions#second-amendment)
- [Bookings](https://support.hostelworld.com/knowledge/bookings#main-content)

    - [Overbookings](https://support.hostelworld.com/knowledge/bookings#overbookings)
    - [View & Collect Bookings using Hostelworld Inbox](https://support.hostelworld.com/knowledge/bookings#view-collect-bookings-using-hostelworld-inbox)
    - [No shows and Cancellations](https://support.hostelworld.com/knowledge/bookings#no-shows-and-cancellations)
    - [Hostelworld Group Bookings](https://support.hostelworld.com/knowledge/bookings#hostelworld-group-bookings)
    - [Reports & Statistics](https://support.hostelworld.com/knowledge/bookings#reports-statistics)
    - [Taxes](https://support.hostelworld.com/knowledge/bookings#taxes)
- [Sustainability](https://support.hostelworld.com/knowledge/sustainability#main-content)

    - [Staircase to Sustainability (S2S)](https://support.hostelworld.com/knowledge/sustainability#staircase-to-sustainability-s2s)
    - [Sustainability Levels (S2S)](https://support.hostelworld.com/knowledge/sustainability#sustainability-levels-s2s)
    - [Sustainable Management Pillar](https://support.hostelworld.com/knowledge/sustainability#sustainable-management-pillar)
    - [Socio Economic Pillar](https://support.hostelworld.com/knowledge/sustainability#socio-economic-pillar)
    - [Environment Impacts Pillar](https://support.hostelworld.com/knowledge/sustainability#environment-impacts-pillar)
    - [Commit to becoming a more sustainable hostel with the Global Tourism Plastics Initiative (GTPI)](https://support.hostelworld.com/knowledge/sustainability#commit-to-becoming-a-more-sustainable-hostel-with-the-global-tourism-plastics-initiative-gtpi)
- [Online Content](https://support.hostelworld.com/knowledge/online-content#main-content)

    - [Updating my property description](https://support.hostelworld.com/knowledge/online-content#updating-my-property-description)
    - [Images and Video content](https://support.hostelworld.com/knowledge/online-content#images-and-video-content)
- [Payment Details](https://support.hostelworld.com/knowledge/payment-details#main-content)

    - [Credit Card Information](https://support.hostelworld.com/knowledge/payment-details#credit-card-information)
- [PayNow](https://support.hostelworld.com/knowledge/paynow)
- [Reviews](https://support.hostelworld.com/knowledge/reviews#main-content)

    - [Reviews FAQ](https://support.hostelworld.com/knowledge/reviews#reviews-faq)
    - [How to manage negative reviews](https://support.hostelworld.com/knowledge/reviews#how-to-manage-negative-reviews)
- [Campaigns](https://support.hostelworld.com/knowledge/campaigns#main-content)

    - [Set up Campaigns](https://support.hostelworld.com/knowledge/campaigns#set-up-campaigns)
    - [Black Friday Terms & Conditions](https://support.hostelworld.com/knowledge/campaigns#black-friday-terms-conditions)
- [Channel Manager](https://support.hostelworld.com/knowledge/channel-manager)
- [EU Tax Information](https://support.hostelworld.com/knowledge/eu-tax-information#main-content)

    - [DAC7](https://support.hostelworld.com/knowledge/eu-tax-information#dac7)
- [Non-EU Tax Information](https://support.hostelworld.com/knowledge/non-eu-tax-information#main-content)

    - [Australia (SERR)](https://support.hostelworld.com/knowledge/non-eu-tax-information#australia-serr)
    - [Canada, New Zealand & United Kingdom (MRDP)](https://support.hostelworld.com/knowledge/non-eu-tax-information#canada-new-zealand-united-kingdom-mrdp)

[![Chill listening crop-3](https://support.hostelworld.com/hubfs/hw-icon-1.svg "Chill listening crop-3")](http://www.hostelworld.com)

hostelworld.com Help Center

Copyright © 2026, Hostelworld