How to Create, edit or delete a Room Type in Counter?

First, it is important to understand the difference between Room type and Room. Please read this article carefully. 

The configuration of your Room types must match their set up in the OTAs.

Mainly if they are Private/Shared and their Maximum Capacity.


How to create a Room Type?

  1. Go the beds tab → Manage → Room Types → Click '+' (top left)
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  2. Add the required information: 
    1. Picture, name, description (This information will be visible in your Counter Booking Engine)
    2. Choose between private or shared.
    3. Maximum capacity (guests per room)
    4. Base rate (it can be changed later).
    5. Tax.


How to edit a Room Type?
  1. Go the beds tab → Manage → Room Types.
  2. Select the Room type you want to edit → Click the set up button. 
    Please note that the maximum capacity (guests per room) or if it is Private/Shared is not editable, you will need to create a New Room type.


How to delete a Room Type?
  1. Go the beds tab → Manage → Room Types.
  2. Select the Room type you want to edit → Click the set up button. 
  3. Click the Bin (Bottom left). Please note that you will not be able to delete that room type if there are any reservations associated. So, before deleting, you will need to move them to a different room type or to unallocated.

If you have any queries, please do not hesitate to contact us.