Channel Manager
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      Can I see credit card details in my channel manager?

      You can access CC details directly in your channel manager if you are using :

      • Aaron/Sihot
      • Airhost
      • Arealy
      • Asia Tech
      • ASSD
      • Beds24
      • Booki Tech
      • Booking Expert
      • Channelmanager.au
      • Channex
      • Chelagarto Group
      • Cubilis/Stardekk
      • Djubo
      • E4J Connect
      • Ezee
      • Free to Book
      • Front Desk Master
      • Hotel Connect
      • Hotel Spider/ Tourisoft
      • IBEX/ Seekom
      • Lobby PMS
      • MyAllocator/Cloudbeds
      • Phobs
      • Reddoorz
      • Reseliva
      • Room Cloud
      • Sabeeapp
      • Sirvoy
      • Siteminder
      • Staah
      • Switch
      • SYHA
      • Wubook
      • XYZt

      For all other channel managers, you will need to log into Hostelworld Inbox to get credit card data.

      Guest's credit card details can be found by bringing up the booking page in your Hostelworld Inbox, clicking into booking and then into Credit Card Information.

      Please note this information is removed from the system 7 days after the scheduled departure date.

      * Due to PCI regulations we are not able to store or pass on the CVV/CVC code (the 3 digits from the back of the card).

       

      Accessing Hostelworld Inbox