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Help Center
New! Video Tutorial 🎬
Setting Up your Hostelworld Profile
Promotional Tools and Services
Promotions
Featured Listing
PayNow
NCS
Rates & Availability
Standard Rate
Non Refundable Rates
Flexible NRR
Bed & Breakfast Rates
Room Setup
Release Day Cutoff Time
Minimum Night Stays
Channel Manager
Setting Up your Hostelworld Profile
New! Video Tutorial 🎬
Frequently Asked Questions
How to Contact Hostelworld
How to log into my property Hostelworld Inbox
Most Frequently Asked Questions
Keeping your business safe online
Second Amendment
Bookings
Overbookings
View & Collect Bookings using Hostelworld Inbox
No shows and Cancellations
Hostelworld Group Bookings
Reports & Statistics
Taxes
Sustainability
Staircase to Sustainability (S2S)
Sustainability Levels (S2S)
Sustainable Management Pillar
Socio Economic Pillar
Environment Impacts Pillar
Commit to becoming a more sustainable hostel with the Global Tourism Plastics Initiative (GTPI)
Online Content
Updating my property description
Images and Video content
Payment Details
Credit Card Information
Reviews
Reviews FAQ
How to manage negative reviews
Campaigns
Set up Campaigns
Black Friday Terms & Conditions
Channel Manager
EU Tax Information
DAC7
Non-EU Tax Information
Australia (SERR)
Canada, New Zealand & United Kingdom (MRDP)
Elevate
📽️ Video Tutorial 🎬- How to edit/ add users
Learn how to edit existing users or add new users to Inbox
