Review Disclaimer

What is Hostelworld's review policy?

Hostelworld publishes reviews written by users who have booked or stayed at hostels through our website. All opinions are those of the users, not Hostelworld, and we reserve the right to remove reviews that contain criminal content, factual mistakes, or unsubstantiated allegations.

Whose opinions do reviews represent?

All reviews expressed here are the views of Hostelworld users who have booked and/or stayed at hostels booked through our website. These opinions are not those of Hostelworld, and we do not endorse any of the customer opinions or hostel owner responses published on our site.

what When can Hostelworld remove a review?

We reserve the right to remove reviews for any reason including, but not limited to, cases where a serious incident of a criminal nature has occurred or circumstances where, in our reasonable opinion, the review contains a mistake as to fact or allegations which we find to have been unsubstantiated.