🔍 What Is the Release Period?
The Release Period determines how far in advance a guest can book before their arrival date.
It applies to both standard and non-refundable rates and follows your local timezone.
Examples:
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Anytime: Guests can book and arrive on the same day
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1 day: Guests can book today and arrive tomorrow
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2 days: Guests can book today and arrive in two days
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etc.
When the Release Period is set to Anytime, you can activate an optional cutoff time for same-day arrivals.
🔧 What Does the Cutoff Time Do?
If a cutoff time is set:
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Your property will only appear in search results for same-day arrivals until the time you select.
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After the cutoff time passes, guests will not be able to make a same-day booking for your property.
This gives you more control over late arrivals, reception hours, and staff planning.
🛠️ How to Set a Cutoff Time for Same Day Bookings
You can configure this under:
Property Setup → Microsite Content → Availability Policies
Follow these steps:
1. Set the Release Period to “Anytime”
You can apply this:
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To both Standard and Non-Refundable rates, or
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At minimum, to your Standard rate
2. Choose Your Cutoff Time
Select your preferred cutoff time from the drop-down menu.
⚠️ Important
The cutoff time cannot be later than your latest check-in time.
⭐ Why Use a Cutoff Time?
Some properties prefer not to receive same-day reservations after a certain hour, especially when:
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Reception hours are limited
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Staff availability is reduced
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Late arrivals are difficult to manage
Example:
“Our reception operates from 9am to 9pm. We do not want to receive same-day bookings after 4pm.”
Setting a cutoff time gives you:
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✔ More flexibility
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✔ Better staff planning
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✔ Clearer expectations for guests
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✔ Reduced pressure from unexpected late arrivals
💬 Need help?
If you have questions or want help setting this up, our Support Team is here to assist you.