--- title: Is it possible to cancel bookings directly in my Channel Manager? description: Yes, you should be able to cancel a booking in your channel manager, and the cancellation will be sent through to the Hostelworld Inbox. The Hostelworld API can receive cancellations directly from you --- [Skip to content](https://support.hostelworld.com/knowledge/can-i-cancel-bookings-directly-in-my-channel-manager#main-content) - [English](https://support.hostelworld.com/knowledge/can-i-cancel-bookings-directly-in-my-channel-manager) - [Español](https://support.hostelworld.com/es/knowledge/puedo-cancelar-reservas-directamente-en-mi-channel-manager) - [Português - Portugal](https://support.hostelworld.com/pt-pt/knowledge/é-possível-cancelar-reservas-diretamente-no-meu-channel-manager) English Show submenu for translations ![Hostelworld](https://support.hostelworld.com/hs-fs/hubfs/HW_Horizontal%20tagline%20orange%20.png?width=432&height=96&name=HW_Horizontal%20tagline%20orange%20.png) Open main navigation Close main navigation - - [English](https://support.hostelworld.com/knowledge/can-i-cancel-bookings-directly-in-my-channel-manager) - [Español](https://support.hostelworld.com/es/knowledge/puedo-cancelar-reservas-directamente-en-mi-channel-manager) - [Português - Portugal](https://support.hostelworld.com/pt-pt/knowledge/é-possível-cancelar-reservas-diretamente-no-meu-channel-manager) English Show submenu for translations - hostelworld.com hostelworld.com Hello! 👋 How can we help you today? - There are no suggestions because the search field is empty. 1. [Help Center](https://support.hostelworld.com/knowledge?hsLang=en) 2. [💰 Rates & Availability](https://support.hostelworld.com/knowledge/rates-availability?hsLang=en) 3. [🔗 Channel Manager](https://support.hostelworld.com/knowledge/rates-availability?hsLang=en#channel-manager-1) # Is it possible to cancel bookings directly in my Channel Manager? Yes, you should be able to cancel a booking in your channel manager, and the cancellation will be sent through to the Hostelworld Inbox. The Hostelworld API can receive cancellations directly from your channel manager or property management system via the "setcancellation" call. Hostelworld provides this function to all channel managers. Please contact your channel manager or property management system to get it activated. \*If your channel manager does not support the Hostelworld "setcancellation" call, please contact them directly to inquire about a possible implementation date. \*\*Please note that bookings can only be cancelled if the customer requested the cancellation. 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