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Bookings
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  • Guest Chat
      Back to home
      1. Help Center
      2. Bookings
      • Setting Up your Hostelworld Profile
      • Promotional Tools and Services
        • Promotions
        • Featured Listing
        • PayNow
        • NCS
      • Rates & Availability
        • Standard Rate
        • Non Refundable Rates
        • Flexible NRR
        • Bed & Breakfast Rates
        • Room Setup
        • Release Day Cutoff Time
        • Minimum Night Stays
        • Channel Manager
        • Setting Up your Hostelworld Profile
      • Bookings
        • Overbookings
        • View & Collect Bookings using Hostelworld Inbox
        • No shows and Cancellations
        • Hostelworld Group Bookings
        • Reports & Statistics
        • Taxes
      • Frequently Asked Questions
        • How to Contact Hostelworld
        • How to log into my property Hostelworld Inbox
        • Most Frequently Asked Questions
        • Keeping your business safe online
        • Second Amendment
      • Sustainability
        • Staircase to Sustainability (S2S)
        • Sustainability Levels (S2S)
        • Sustainable Management Pillar
        • Socio Economic Pillar
        • Environment Impacts Pillar
        • Commit to becoming a more sustainable hostel with the Global Tourism Plastics Initiative (GTPI)
      • Online Content
        • Updating my property description
        • Images and Video content
      • Payment Details
        • Credit Card Information
      • Reviews
        • Reviews FAQ
        • How to manage negative reviews
      • Campaigns
        • Set up Campaigns
        • Black Friday Terms & Conditions
      • Channel Manager
      • EU Tax Information
        • DAC7
      • Non-EU Tax Information
        • Australia (SERR)
      • Guest Chat

      Bookings

      Overbookings, Group Bookings, No Show, Cancellations, Taxes, View Bookings

      Overbookings

      • How to Handle Overbookings?
      • Overbooking Terms and Conditions

      View & Collect Bookings using Hostelworld Inbox

      • How to find a booking?
      • How long does it take for a booking to appear in Hostelworld inbox?
      • Collecting and Finding Bookings in Hostelworld Inbox
      • Print a booking from Hostelworld Inbox

      No shows and Cancellations

      • How to cancel a booking in Hostelworld?
      • Marking Customers as No-Shows
      • Why does Hostelworld allow Last Minute Cancellations?

      Hostelworld Group Bookings

      • How Can I Accept Online Group Bookings?

      Reports & Statistics

      • Hostelworld Booking Reports & Stats

      Taxes

      • How to set up taxes that are not included in the room rate?
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