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Help Center
Online Content
Setting Up your Hostelworld Profile
Promotional Tools and Services
Promotions
Featured Listing
PayNow
NCS
Rates & Availability
Standard Rate
Non Refundable Rates
Flexible NRR
Bed & Breakfast Rates
Room Setup
Release Day Cutoff Time
Minimum Night Stays
Channel Manager
Setting Up your Hostelworld Profile
Bookings
Overbookings
View & Collect Bookings using Hostelworld Inbox
No shows and Cancellations
Hostelworld Group Bookings
Reports & Statistics
Taxes
Frequently Asked Questions
How to Contact Hostelworld
How to log into my property Hostelworld Inbox
Most Frequently Asked Questions
Keeping your business safe online
Second Amendment
Sustainability
Staircase to Sustainability (S2S)
Sustainability Levels (S2S)
Sustainable Management Pillar
Socio Economic Pillar
Environment Impacts Pillar
Commit to becoming a more sustainable hostel with the Global Tourism Plastics Initiative (GTPI)
Online Content
Updating my property description
Images and Video content
Payment Details
Credit Card Information
Reviews
Reviews FAQ
How to manage negative reviews
Campaigns
Set up Campaigns
Black Friday Terms & Conditions
Channel Manager
EU Tax Information
DAC7
Non-EU Tax Information
Australia (SERR)
Guest Chat
Online Content
Property Description, Translations, Video, Pictures
Updating my property description
How to change the name of my property on Hostelworld ?
How to update short hostel description that appears on my city page?
How to modify facilities that are advertised on my hostel page?
How to translate the description?
How to write good property description: Guidelines
How to update the description of your property using Hostelworld Inbox?
Plot your property location on the map
See more
Images and Video content
Enhance Your Listings by Adding Images to Specific Room Types
How to modify the main picture?
How can I upload Photos to my Hostelworld Profile?
