Help Center
English
Deutsch
Español
Français
Hrvatski
Italiano
日本語
Português - Portugal
Русский
ไทย
简体中文
hostelworld.com
Sign in
Deutsch
Español
Français
Hrvatski
Italiano
日本語
Português - Portugal
Русский
ไทย
简体中文
View & Collect Bookings using Hostelworld Inbox
Setting Up your Hostelworld Profile
Promotional Tools and Services
Promotions
Featured Listing
PayNow
NCS
Rates & Availability
Standard Rate
Non Refundable Rates
Flexible NRR
Bed & Breakfast Rates
Room Setup
Release Day Cutoff Time
Minimum Night Stays
Channel Manager
Setting Up your Hostelworld Profile
Bookings
Overbookings
View & Collect Bookings using Hostelworld Inbox
No shows and Cancellations
Hostelworld Group Bookings
Reports & Statistics
Taxes
Frequently Asked Questions
How to log into my property Hostelworld Inbox
Most Frequently Asked Questions
Keeping your business safe online
Second Amendment
Sustainability
Staircase to Sustainability (S2S)
Sustainability Levels (S2S)
Sustainable Management Pillar
Socio Economic Pillar
Environment Impacts Pillar
Commit to becoming a more sustainable hostel with the Global Tourism Plastics Initiative (GTPI)
Online Content
Updating my property description
Images and Video content
Payment Details
Credit Card Information
Reviews
Reviews FAQ
How to manage negative reviews
Campaigns
Set up Campaigns
Black Friday Terms & Conditions
Channel Manager
EU Tax Information
DAC7
Non-EU Tax Information
Australia (SERR)
Back to home
Help Center
Bookings
View & Collect Bookings using Hostelworld Inbox
Setting Up your Hostelworld Profile
Promotional Tools and Services
Promotions
Featured Listing
PayNow
NCS
Rates & Availability
Standard Rate
Non Refundable Rates
Flexible NRR
Bed & Breakfast Rates
Room Setup
Release Day Cutoff Time
Minimum Night Stays
Channel Manager
Setting Up your Hostelworld Profile
Bookings
Overbookings
View & Collect Bookings using Hostelworld Inbox
No shows and Cancellations
Hostelworld Group Bookings
Reports & Statistics
Taxes
Frequently Asked Questions
How to log into my property Hostelworld Inbox
Most Frequently Asked Questions
Keeping your business safe online
Second Amendment
Sustainability
Staircase to Sustainability (S2S)
Sustainability Levels (S2S)
Sustainable Management Pillar
Socio Economic Pillar
Environment Impacts Pillar
Commit to becoming a more sustainable hostel with the Global Tourism Plastics Initiative (GTPI)
Online Content
Updating my property description
Images and Video content
Payment Details
Credit Card Information
Reviews
Reviews FAQ
How to manage negative reviews
Campaigns
Set up Campaigns
Black Friday Terms & Conditions
Channel Manager
EU Tax Information
DAC7
Non-EU Tax Information
Australia (SERR)
Bookings
Overbookings, Group Bookings, No Show, Cancellations, Taxes, View Bookings
Overbookings
How to Handle Overbookings?
Overbooking Terms and Conditions
View & Collect Bookings using Hostelworld Inbox
How to find a booking?
How long does it take for a booking to appear in Hostelworld inbox?
Collecting Bookings in Hostelworld Inbox
Print a booking from Hostelworld Inbox
No shows and Cancellations
How to cancel a booking in Hostelworld?
Marking Customers as No-Shows
Why does Hostelworld allow Last Minute Cancellations?
Hostelworld Group Bookings
How Can I Accept Online Group Bookings?
Reports & Statistics
Hostelworld Booking Reports & Stats
Taxes
How to set up taxes that are not included in the room rate?
